Slick-Ticket

New Post: ST beta 2.0 or Latest Update - Pre-Release Mar 22 2011, Alpha?

searcherrr — Wed, 08 Feb 2012 16:17:06 GMT

Yeah, that was me. :) Thanks man! I can't wait to install and use it!

New Post: ST beta 2.0 or Latest Update - Pre-Release Mar 22 2011, Alpha?

naspinski — Fri, 03 Feb 2012 15:59:04 GMT

I replied to your email I believe, but I would go with Alpha. It is a bit more stable, jsut some of the experimental add-ins aren't fully tested/working, but those aren't in the web interface anyway, so no one will see them.

New Post: ST beta 2.0 or Latest Update - Pre-Release Mar 22 2011, Alpha?

searcherrr — Fri, 03 Feb 2012 01:30:04 GMT

I desperately need to bring up a ticketing system now. I am alone at a healthcare practice and I'm the only IT staff and the requests just seem to ramp up instead of dwindle down. No time or resource management..... they just keep piling things up. So, I would love "feature rich", but I also need stability. Are both version's stable? Anyone comment to them? If the pre-release is only an Alpha because of "features" and is "stable" I'd think I'd go with that, but I can't spend time troubleshooting my own help system when I have to help so many others.

Which would you choose? Help me decide. thanks!

New Post: AD Authentication

jclorente — Sun, 22 Jan 2012 13:08:32 GMT

jayson81,

What browser are you using?

It must be the default behaviour in IE. If you are using FF try to read the above link.

http://www.1stbyte.com/2008/03/15/automatic-windows-authentication-with-firefox-networkautomatic-ntlm-authtrusted-uris/

New Post: No textarea found with the given identifier (ID: ctl00_body_txtDetails)

balakumardotk — Thu, 12 Jan 2012 14:28:19 GMT

Don't make pnlimput.Visible = false;

use this code to hide that panel ...

pnlInput.Style.Add(HtmlTextWriterStyle.Display, "none");

New Post: AD Authentication

naspinski — Tue, 10 Jan 2012 00:21:09 GMT

This should be a setting in your IE options - settings, under local intranet, scroll all the wy to the bottom and enable auto-logon.

New Post: AD Authentication

jayson81 — Wed, 04 Jan 2012 21:54:31 GMT

I have recently setup Slick Ticket to link with our Domain Controller, but I was just wondering if there was a way of using the windows login as authentication to log into Slick Ticket instead of having to log in each time the user wants to open a ticket?

Example:

If John Smith signs into the domain on windows, then wants to open Slick Ticket, he is prompt with another login. Is there a way to eliminate the second login and just use the domain login as authentication?

Thanks,

Jay

New Post: AD problems

naspinski — Fri, 23 Dec 2011 03:01:13 GMT

Sounds to me like you are allowing anonymous access in IIS - since ST relies on AD, this will not work - disable anonymous.

New Post: AD problems

jgpanagiotidis — Mon, 19 Dec 2011 15:15:23 GMT

Hi, I have just downloaded and installed SlickTicket and it seems that the active directory although accesible (groups filled out in xml) the setup doesn't show me the rights groups which I belong to nor does display my user name when I create my profil. This happens to every pc i've tested it in my organization. Please suggest what am I doing wrong? Your help is very important to either use or not this appllication.

Thanks in advance.

New Post: Hijri Calendar

abdul31 — Fri, 09 Dec 2011 02:51:14 GMT

I'm sorry I haven't come back and posted a response before now.

I have found a workaorund, I am not sure if it is perfect but it works. I have replaced culture="" with culture="en-US" in web.config file. I also added it to every apsx page using DateTime.

<%@ Page ....... culture="en-US" %>

New Post: Hijri Calendar

naspinski — Tue, 06 Dec 2011 04:59:14 GMT

Shouldn't take too much to insert a conversion into the code, mostly in the domainmodel would be what I would think off the top of my head. You may also need to change the data type in the db and update the dbml file accordingly.

New Post: Hijri Calendar

abdul31 — Mon, 05 Dec 2011 20:15:40 GMT

Have anyone used Hijri calendar with SlickTick?

My servers use Hijri Calendar. This makes errors when storing and retriving data to and from SQL Server 2008.

SQL Server doesn't use Hijri dates in DateTime (range 1753-9999), and it is the year 1433 in Hijri calendar.

I am not sure if CONVERT wil work with Linq. If does, It will take a lot to investigate the code and for the modify.

Any suggestion would be greatly appreciated.

New Post: Fresh Install IIS 7 SQL 2008 Express

abdul31 — Sun, 04 Dec 2011 20:25:30 GMT

Refer to http://msdn.microsoft.com/en-us/library/ff647405.aspx

New Comment on "Documentation"

abdul31 — Sun, 04 Dec 2011 19:00:32 GMT

Server Application Unavailable

New Post: Problems installing slickticket

naspinski — Sun, 04 Dec 2011 16:45:23 GMT

Sorry, I did not realize that, I will get that fixed.

New Post: Theme Page Error

abdul31 — Sun, 04 Dec 2011 01:19:36 GMT

If you use pre-release version, then reinstall will not work because there is no INSERT statments in setup.sql to fill styles table.

If you run setup and get this error, you can run this Sql query to fill the table

USE SlickTicket
GO 
INSERT INTO styles
VALUES('current','#e0e0e0','#4c5762','#37414A','#93bb3a','#c3e671','#3d454d','#f2f2f2','#4c5762','#4c5762');

INSERT INTO styles
VALUES('default','#e0e0e0','#4c5762','#37414A','#93bb3a','#c3e671','#3d454d','#f2f2f2','#4c5762','#4c5762');

INSERT INTO styles
VALUES('Light Blue','#444444','#c3d9ff','#e0ecff','#ff7700','#ffa500','#ffffff','#444444','#eff5ff','#ffffff');

INSERT INTO styles
VALUES('Maroon and Grey','#444444','#4a4a4a','#ffffff','#ff7700','#ffa500','#ffffff','#ffffff','#ededed','#A53C3C');

INSERT INTO styles
VALUES('Basic','#444444','#4a4a4a','#ffffff','#0100ff','#07008f','#ffffff','#ffffff','#ededed','#ededed');

INSERT INTO styles
VALUES('Blue/Green','#02243C','#02243C','#F9F9F9','#5BC236','#a0e189','#F9F9F9','#F9F9F9','#E6E6E6','#005DB3');

INSERT INTO styles
VALUES('Forest','#374D3C','#374D3C','#f5f5f5','#b87800','#faa300','#f5f5f5','#DADAD4','#e0e0e0','#DADAD4');

INSERT INTO styles
VALUES('Dark','#444444','#4a4a4a','#ffffff','#ff7700','#ffa500','#ffffff','#ffffff','#ededed','#555555');

Good Luck

New Post: Pre-Release Install

abdul31 — Sun, 04 Dec 2011 00:29:54 GMT

There is no "~root/install". You must mean "~root/setup".

I had many problems in both SQL Server 2008 Enterprise and IIS 7.5 on both Windows 7 and Windows Server 2008 R2 Domain , so I decided to reinstall them and did.

When I installed it on Windows 7 it worked after gemakie's solution http://slickticket.codeplex.com/discussions/257007 by compiling the WebUI with my settings.

Tommorow I am going to deploy it on Windows Server 2008 R2, it should work too :)

Thank you

New Post: Problems installing slickticket

abdul31 — Sun, 04 Dec 2011 00:15:52 GMT

Thank you gemakie, the trick worked for me

I did the second solution and it worked

New Post: Pre-Release Install

naspinski — Sat, 03 Dec 2011 16:47:14 GMT

Just like in 2.0, go to ~root/install

New Post: Pre-Release Install

HDeeley — Fri, 02 Dec 2011 20:09:04 GMT

I think what is being asked for is an Installer for the new version, just like 2.0 has......