I would love to use this web part to host our "Top Helpdesk Issues" for our end-users.
One of the biggest problems I run into with KB software, is the long-term maintenance of it. I would like to see a feature that would email the article author, in pre-defined intervals, requesting...
I would like to see a Category, Sub Category, Section hirarchy set up. General rule of thumb is three clicks or less to get to the info you need, so might as well use all three clicks, especially ...
